I'm not sure how it started but at the former ad agency I used to work with we had a secret shorthand to categorize certain types of clients, which helped on the back end with client management. At my former agency, 'smart' was valued much, much more than 'nice'....though I'm not certain that's ultimately the most important quality to value, or most the powerful.
At work today, an unfortunate situation unraveled that caused a ripple effect with some of my colleagues resulting in tears, anxiety, and distress and others still rearranging their schedules and commitments to help with some damage control.
The 'damage' was simply a mean comment (that thought it was being smart), that spread.
In that critical difference between making a living and making a life, being nice to others goes a lot farther than simply being smart ever will.
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